It's completely free to open & run the account. You only pay for the services used, such as taxi rides or dispatched packages. For specific requests and premium services, we handle pricing individually. Feel free to contact us at [email protected].
Our service is based on high car availability throughout the day. In larger cities, a car will arrive within an average of 5 minutes from the request, and in smaller cities, within 10 minutes.
At the end of each month, we will send you a single invoice by email for all the services used, along with a summary of completed rides for the entire company. You have perfect control over expenses, and the invoice is due in 14 days.
Liftago has always cooperated only with licensed drivers. They are professionals familiar with the city. Moreover, they undergo training, and we continuously monitor their adherence to set standards. Before each order, you can choose from multiple driver offers based on the car category or driver rating and estimated arrival time.
You can stop worrying about your coworkers digging through their pockets for receipts. By adding selected employees to the corporate account, we will automatically invoice the services they use directly to you. You will find all completed rides on the ride summary, which we will send to you by email by the last day of the month along with the invoice.
With our free business account you'll get access to our web which makes hailing multiple rides at once easy!
Yes! With a business account, you automatically gain access to a web application that allows this. Your colleague or guest doesn't need to have the Liftago app - once the driver is on the way, we will send them an SMS with the estimated arrival time and a link for tracking the vehicle's arrival including the car model, its color, and license plate number. Just a few clicks, and you don't have to worry about anything else!
You can add your employees in the users section under the mobile app. By adding them, you authorize users to use Liftago services on your company's account. For a larger number of employees, you can use bulk employee management. You will find a template in the respective section. You can assign cost centers to individual users for better cost organization or set a monthly limit to restrict maximum spending.
If you want to grant access to the web application to other individuals, in the users section, choose the web app tab and select the admin or booker role.
On the main page of the web app or in the payments and billing section. In the table, you have the option to download a summary for each month.
To change your password when logging in to your business account, click the forgot password button.
You can manage administrators in the users section under the web app tab. You can add any number of administrators.
In the account details section, enter the email to billing email for invoices and summaries section. Separate multiple email addresses with a comma. We send overviews in encrypted emails for higher personal data protection. If the email recipient needs access to overviews, make sure they have the password, available in the payments and billing section, or add them as an administrator among the users in the web app.
In the payments and billing section.
Remove yourself from the users for the web app in your current company and ask the administrator in the new company to add you as an administrator.
Try to reset your password on the forgot password page.
In the mobile application and web application, you can order multiple cars simultaneously as individual orders.
Liftago is a VAT payer, so it invoices with VAT. The amount is shown without VAT in the application for corporate customers as well as for private customers. VAT is added to the monthly invoice or to each payment.
You need to update your payment card in the business administration. The amount for unpaid payments will be automatically deducted in the following days.
You can change between invoicing and card payment in the payments and billing section.
To recieve a duplicated payment, please contact our finance team at [email protected], and we will inform you about the refund process and timing.
Yes, you can travel in Liftago with a child car seat. You can find more information about the Kids service here.
After entering the route, choose a later pickuptime and select from the available time slots up to one month in advance. Pre-orders are available in Prague and Brno, if the distance between the route's starting points is greater than 4 km. If you don't see the pre-order option for a specific route, we cannot guarantee availability in your location.
In the web application, select the delivery tab.
To process a claim, please contact us at [email protected].
Within the web application, at the destination address, you can add stops that can be used for short stops or passenger drop-offs during the ride.
If you want to transport more people to the same location, use the option to add pickups and provide contact information for each pickup. We inform all passengers about the order and the progress of the ride via SMS.
At the moment, we do not provide vehicle towing, but we are working on it.
In the delivery section, choose the round trip mode. Provide pickup information, which will also serve as the return address. Also, provide destination information from which the driver will return to the pickup location.